Browse the Most Common Account and Payment Questions
We built this FAQ around the actual questions that come up — not a generic help dump. If you're in Philadelphia or anywhere else in a supported state, the account journey starts with picking your preferred wallet: PayPal, Venmo, or a Play+ prepaid card. Each one connects directly to your account balance without routing through a bank transfer. For withdrawals, we verify
your identity before your first cashout — a standard step that keeps your account secure. Same-game parlays and player props on NFL and NBA games are among the most common reasons someone opens an account, and questions about how betting markets settle show up here too. If something isn't covered below, live chat connects you to our support team. Answers are written
for how the product actually works, not how we wish it worked.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support